The Pediatric Emergency Service of NewYork-Presbyterian Phyllis and David Komansky Children’s Hospital and Weill Cornell Medicine:
When you bring your child to our emergency department, your pediatric emergency team will mobilize all of our resources to ensure your child receives immediate, safe, and exceptional emergency care.
We offer Child- and Family-Centered Care: We believe that no child should feel scared or alone when feeling sick. We provide ongoing communication and involve the family in all medical decisions throughout your emergency stay.
We Treat Pain: Our team will rapidly assess your child the moment he or she arrives and provide comfort and pain medications as fast as possible when needed.
Our emergency providers really care about children. We understand that an unplanned visit to the pediatric emergency service can be an overwhelming and stressful experience, and we are dedicated to offer support and advocacy throughout the emergency experience.
Our team includes:
Our Pediatric Emergency Service offers Virtual Urgent Care (Telemedicine) from 8am to midnight, seven days a week.
If your child has a medical issue and you are not sure what to do, our Virtual Urgent Care service is a quick and convenient way to connect with one of our Pediatric Emergency doctors from the comfort and safety of your own home.
Through a secure online video chat, we can evaluate and examine your child, and provide guidance, treatment, or referral to our Emergency Department for further care.
Connect to our Pediatric Virtual Urgent Care Service
Our Pediatric Emergency team also cares for children and young adults at NewYork-Presbyterian Lower Manhattan Hospital, 24-hours a day, seven days a week, in a dedicated pediatric emergency space. We provide the same outstanding emergency medical care for our community in Lower Manhattan, with exceptional experienced nurses and trained providers.
Pediatric patients who require pediatric specialty care or admission are transferred safely to Weill Cornell Medical Center by medical transport.
Otherwise, if you are concerned about your child's health, you may come to our Pediatric Emergency Service at any time without an appointment. There is no need to call before you come.
Upper East Side
NewYork-Presbyterian Komansky Children's Hospital at Weill Cornell Medical Center
525 East 68th Street
New York, NY 10065
We are located at 68th Street, just east of York Avenue, at the Emergency entrance adjacent to the Main Hospital entrance.
NewYork-Presbyterian Lower Manhattan Hospital
83 Gold Street
New York, NY 10038
We are located on Gold Street, at the Emergency entrance.
If your child needs to come to the Emergency Department:
Our dedicated Pediatric Emergency Department features state-of-the-art facilities that is designed for children. Extra safety precautions are taken in our pediatric emergency department to ensure your safety right now.
When you and your child arrive, our front desk will collect some basic information and then direct you to your evaluation room where available.
Triage is the process of evaluating the seriousness of your child's illness or injury. You and your child will be seen by the triage nurse next who is specially trained to take care of children in the Emergency setting. This registered nurse will ask you questions about your child's illness or injury, check your child's vital signs and weight, and briefly examine your child. It is important to give all the needed information to the triage nurse. If your child has a life-threatening or very serious illness or injury, he or she will be seen by a doctor with the nurse immediately. Before you arrive to the Emergency Department, your child's primary care provider may have called to tell us about your child and their condition.
The registrar will come and ask you for additional information such as your address and telephone number. This information will help us to contact you or your child's doctor about your child's care. Paperwork necessary for your visit will be given to you at that time.
You and your child will be seen by our physicians as soon as possible. A waiting period is possible since we must prioritize children with the most serious illnesses and injuries. Because of this, patients may not be seen in the same order of their arrival. While you are waiting, please do not to give your child anything to eat or drink without checking with the triage nurse first. If you notice that your child is getting sicker or is in more pain, tell one of our staff members right away.
During the day, a child life specialist is usually available to offer activities, answer questions, and help keep you informed. We have many toys, books and videos available to help your child pass the time.
Our team of doctors and nurses will care for your child. It is common for us to ask the same questions again or repeat the examination by different members of our team.
Your child may be evaluated by two different physicians. Your child may be initially seen by a resident physician, who is a qualified medical doctor in specialty training to provide care for children. Your child will also be seen by an attending physician who is a qualified medical doctor already specially trained to provide care for children with emergencies. The attending physician supervises the care of your child. Depending on your child's condition, your doctor may order a blood test, X-rays, or other tests to help determine what is wrong with your child. Each test will be fully explained to you before it is performed. Your child may also need evaluation by a pediatric specialist.
A top priority in our Pediatric Emergency Department is to make sure each child is as comfortable as possible, and to rapidly assess and treat pain. If your child is in any pain, please make sure a doctor or nurse is notified so that the proper medication can be given.
When your child's care is complete, the doctor or nurse will give you instructions on how to care for your child's illness or injury when you return home. They will also tell you about follow-up care.
If you have any questions after you leave, call the Pediatric Emergency Department at (212) 746-3300, your child's primary care provider or our telemedicine service.
Your doctors may decide that your child needs to be admitted and stay in the hospital longer for further observation, tests or treatment. we are affiliated with the top-ranked NewYork-Presbyterian Phyllis and David Komansky Children’s Hospital. Arrangements will be made for your child to be moved to an inpatient bed on either our general pediatrics unit or the pediatric intensive care unit (PICU) as soon as possible. Your child will continue to receive excellent care by our specialists in our Children’s Hospital, supported by the resources of a world-class academic medical center until they are well enough to return home.
Webinar presented by Nicole Gerber MD, Deborah Levine MD, and Ji Won Kim MD, and Chief of Pediatric Emergency Medicine Shari Platt MD, physicians at Weill Cornell Medicine and Komansky Children's Hospital at NewYork-Presbyterian/Weill Cornell Medical Center.